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Legal

Privacy Policy.

This policy explains what personal information this website collects, why it is collected, and how it is handled.

Who this policy covers

This policy applies to Sentrix Smart Systems and to this website. We provide smart home, security, access control, networking, and low-voltage installation services across Toronto & the GTA.

What we collect

The only personal information this website asks for is what you type into the quote request form:

  • Your name
  • Your phone number
  • An optional description of your project

We do not ask for payment details, government identifiers, or any other sensitive information through this site. If you email us directly, we receive whatever you choose to put in that message.

Why we collect it

To respond to your enquiry, discuss your project, and prepare a quote. We do not use the information you submit for any unrelated purpose, and we do not sell it, rent it, or trade it.

We will only send you marketing messages if you have asked us to. You can withdraw that consent at any time by contacting us.

Who it is shared with

Your information is available to the people at Sentrix Smart Systems who need it to answer your enquiry, and to the service providers we use to operate our business — for example, our email provider and the service that delivers this website's form submissions. Those providers may only use it to perform that service for us.

We may also disclose information where the law requires it.

Cookies and third-party content

This website does not set cookies and does not run advertising or analytics trackers.

Pages load typefaces from Google Fonts. When your browser requests those files, Google receives your IP address and standard request information, which is governed by Google's own privacy policy.

How long it is kept

We keep enquiry information only for as long as it is needed for the purpose it was collected for, and for as long as we are required to keep business records. You can ask us to delete your information at any time and we will do so unless we are legally required to retain it.

Security

We use reasonable safeguards to protect the information we hold against loss, unauthorized access, and misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your rights

Under Canadian privacy law you may ask to see the personal information we hold about you, ask us to correct it if it is wrong, or withdraw your consent to our use of it. Contact us using the address below and we will respond within a reasonable time.

Children

This website is intended for adults enquiring about installation work. We do not knowingly collect personal information from children.

Changes to this policy

If this policy changes, the revised version will be posted on this page with a new date at the top.

Contact us

Questions about this policy, or about the information we hold, can be sent to info@sentrixsmart.com.